Managing airports
Anne Graham (Author)
1 volume ; 25 cm
9781138134942, 1138134945
1062251298
Introduction; The changing nature of airports; Airport economics and performance benchmarking; Service quality, security and other operational issues; The airport-airline relationship; The provision of commercial facilities; The airport competition and marketing; The economic impact of airports; The environmental impacts of airports; Future prospects
Previous edition: Oxford: Butterworth-Heinemann, 2003