Who Says Elephants Can't Dance?: Leading a Great Enterprise through Dramatic Change
Harper Collins, 16 dic 2003 - 304 páginas
Who Says Elephants Can't Dance? sums up Lou Gerstner's historic business achievement, bringing IBM back from the brink of insolvency to lead the computer business once again.Offering a unique case study drawn from decades of experience at some of America's top companies -- McKinsey, American Express, RJR Nabisco -- Gerstner's insights into management and leadership are applicable to any business, at any level. Ranging from strategy to public relations, from finance to organization, Gerstner reveals the lessons of a lifetime running highly successful companies.
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David Kirkpatrick, Fortune magazine LEADING A GREAT ENTERPRISE THROUGH DRAMATIC CHANGE "Under Gerstner, IBM has gone back to the most basic notion of how to succeed in business: talking to customers, learning their needs, and figuring ...
That's why, during my nine years as Chief Executive Officer of International Business Machines Corporation, I have flown more than 1 million miles and met with untold thousands of IBM customers, business partners, and employees.
Given that American Express was at that time one of IBM's largest customers, I could not believe that a vendor had reacted with this degree of arrogance. I placed a call immediately to the office of the chief executive of IBM to ask if ...
What would they have said if they realized that not only was the company in financial trouble and had lost touch with its customers, but that it was also barreling toward a strategy of disaster? I drove home that afternoon and told my ...
Nabisco invited all of its major customers to the event, and it was important for me to attend. I also knew that Henry Kravis, one of KKR's senior partners, would be there, and I decided that I would discuss my decision with him ...
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On Corporate Culture
An InsideOut World
Leading by Principles
PART IVLESSONS LEARNED
FocusYou Have to Know and Love
ExecutionStrategy Goes Only So Far
Leadership Is Personal
Back on the Beach
A Brief History of IBM
Making the Big Bets
Servicesthe Key to Integration
Building the Worlds Already Biggest
Unstacking the Stack and Focusing the Portfolio
The Emergence of ebusiness
Reflections on Strategy
Elephants Can Dance
Appendix AThe Future of ebusiness
Appendix BFinancial Overview
Otras ediciones - Ver todo
Who Says Elephants Can't Dance?: Inside IBM's Historic Turnaround
Louis V. Gerstner
Vista previa restringida - 2002