Encyclopedia of Digital Government

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Anttiroiko, Ari-Veikko
Idea Group Inc (IGI), 31 jul. 2006 - 1916 páginas
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The Encyclopedia of Digital Government offers the most comprehensive coverage of the issues, concepts, trends, and technologies of digital government (or electronic government). The challenges and future prospects faced by governments at different institutional levels and in different parts of the world are described in explicit detail in this commanding encyclopedia. With over 250 detailed articles, this three-volume set provides a broad basis for understanding the issues, theories, and applications faced by public administrations and public organizations as they strive for more effective government through the use of emerging technologies. This comprehensive, research-based publication is an essential reference tool for academic, public, and private libraries.

 

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Índice

From EGovernment to EGovernance
853
General Requirements for Digital Government
859
Global Benchmarking of EGovernments
869
Global Governance as a Complex Adaptive System
881
Governance and Design Issues of Shared Service Centers
889
The Government EProcurement System in korea
896
Government EProcurement through the Internet
901
A Government Insurer Enters the Brave New World
906

Applications for Comprehensive EGovernment
56
The Application of SingleSource Publishing to EGovernment
63
Applications of ECommerce in Government
73
Applications of Geographical Information System in EGovernment
80
Applyinh ICTs in Juridicial Decision Making by Government Agencies
87
An Assessment of the Open Government Web Site in Mongolia
97
Assisting Users Seeking Medical Information through Government Portals
102
Automated Contentmanagement Systems
111
Automatic Generation of Theories of Coordination in multiAgent Systems
117
BackOffice Integration for Online Services between Organizations
123
Bavarian Secondary Modern Schools
131
Benchmarking Electronic Democracy
135
Best Practice in EGovernment
141
Business Process Redesign in Implementing EGovernment in Ireland
151
Call Centre Evolution in the Digital Government
158
Citizen Consultations via Government Web Sites
163
Citizen Participation and Digital Town Hall Meeting
169
Citizen Relationship Management
174
The Civic within the Democratic Project int eh Digital Era
183
Civil Servants Resistance toward EGovernment Development
190
Community Networks
196
CommunityBased Information Networking in Developing Countries
201
A Conceptual Framework for Considering the Value of EGovernment
208
ConcernWide Information Management with the Dutch Police
215
Configurable Reference Process Models for Public Administration
220
Content Production Strategies for EGovernment
224
Continuity of Operations Planning and EGovernment
231
Coordinating CrossAgency Business Process
237
The Core Governmental Perspectives of EHealth
244
Corruption Transparency and EGovernment
251
Courts on the Web in Russia
260
Current Approaches to Federal EGovernment in the United States
265
Cyber Attacks
271
Data Mining and Homeland Security
277
Deconstructing the South African Governments ICT for Development Discourse
283
Design of Government Information for Access by Wireless Mobile Technology
291
Development and Use of the World Wide Web by US Local Governments
296
Development Stages of Digital Goevernment
301
Different Types of Information Warfare
310
The Digital Citizen
315
Digital Divides and GrassrootsBased EGovernmetn in Developing Countries
321
Digital Governance and Democratization in the Arab World
327
Digital Government and Democratic Legitimacy
336
Digital Government in Remote Locations
342
Digital Government in the USA
349
Digital Government Online Education for Public Managers
355
Digital Information Kiosks
359
Digital International Governance
365
Digital Knowledge Flow Platforms for Regional Innovation Systems
371
Digital Morality and Ethics
377
Digital Multimedia
382
The Digitalization of the West European Party Systems
387
Disabilities and the EClusive Workspace
402
The Dubai EGovernment Project
410
eASEAN and Regional Integration in South East Asia
416
EAuctioning by The US Federal Communications Commission
422
Ecology of EGovernance
431
Ecuadors Experience in E0Governance
437
EDemocracy and EEconomy in Africa
442
EDemocracy and Local Government Dashed Expectations
448
EDemocracy Policy in Queensland
455
EDevelopment in Bangladesh
462
EEnforcement in Digital Government
469
EGovernment Act of 2002 in the United States
476
EGovernment and Political Communication in the North American Context
482
EGovernment and the Risk Society
489
EGovernment as a New Frontier for Legal Theory
495
EGovernment at Supranational Level in the European Union
501
EGovernment Construction and Chinas Administrative Litigation Act
507
EGovernment Development in Nanhai City China
511
EGovernment Development in the Carribean
517
EGovernment Developmen Trends
523
EGovernment for Building the Knowledge Infrastructure in South Korea
528
EGovernment in Shanghai
536
EGovernment in the Information Society
542
EGovernment in the United Kingdom
548
EGovernment in Transition Economies
554
EGovernment Issues in Switzerland
560
EGovernment Program of the Belgian Social Security
564
EGovernment Readiness in East and Southern Africa
571
EGovernment Regimes
580
EGovernment Strategies for Poverty Reduction in Africa
588
EGovernment Service Transformation and Procurement Reform in Canada
595
ELearning as Social Inclusion
603
ELearning through HCI
607
Electronic Business Models Design for PublicPrivate Partnerships
615
Electronic Campaign Finance Reform in the American States
624
Electronic Governance
629
Electronic Government
634
Electronic Government at the American Grassroots
643
Electronic GovernmenttoGovernment Collaboration
653
Electronic Services Delivery in the Local Indian Community of Visakhapatnam
664
Electronic Voting in Belgium
670
Electronic Voting Machine
680
EModeration in Public Discussion Forums
684
Enabling Federated Identity for EGovernment
691
EParticipation and Canadian Parliamentarians
697
EPlanning
703
EPressure through Internet against Monopoly
708
ERulemaking
713
EService Provision by New Zealand Local Government
718
ESocial Policy and ESocial Service Delivery
726
Ethical Dilemas in Online Research
734
Ethics and Privacy of Communications in the Epolis
740
Ethics of Digital Government
745
ETourism and Digital Government
749
ETransformations of Societies
756
The European Commissions EGovernment Initiatives and Public Participation
763
European Politics of Regulating Digital Convergence
768
The EUs Use of the Internet
774
Evaluating Methodologies of Financial Cost and Benefit Aspects of EGovernment
784
Evaluation Framework for Assessing EDemocracy Policy
790
EVoting in the United States
797
Exploring EGovernment Benefits and Success Factors
803
Extending EGovernment and Citizen Participation in Australia through the Internet
812
Facing the EGovernment Challenges within Catalonia
819
Factors Affecting Access to Electronis Information and Their Implications
826
Foundation for CitizenOriented EGovernance Models
833
From CCTV to Biometrics through Mobile Surveillance
841
From EGovernment to EDemocracy in China
846
Historical and Contemporary Perspectives of Media and Citizenship
914
HotSpot Geoinformatics for Digital Governance
919
How Business Changes Government in the Information Age
928
How People Search for Governmental Information on the Web
933
Human Factors in Public Information Systems
940
ICT as an Example of Industrial Policy in EU
947
ICT Considerations for a Municipality in South Africa
952
ICT in the Islamic World
962
ICT Work Organisations and Society
969
ICTs and Governance in Africa
978
Identification in eGovernment
984
Immigration and Digital Government
988
Implemntation of EGovernment Systems in Developing Countries
995
Implementing EGovernment Systems in Transition Econimies
1000
Implementing Enterprise Systems in the Public Sector
1006
Implications of FLOSS for Public Organizations
1011
Identitiy Management and Citzen Privacy
1019
Information and Communication Technology and Good Governance in Africa
1026
Information in Electronic Government
1035
Information Management in Kutch Earthquake
1041
Information Security Issues and Challenges
1047
Information Security Management in Digital Government
1054
Information Sharing as a Democratic Tool
1058
Information Society Industrial Policy
1064
Information Systems Integration in Egovernment
1069
Information UseControl in EGovernment Applications
1076
Information Literacy
1083
Innovative Local EGovernment through the PEOPLE Project
1089
Integrated Online and Offline Advocacy Campaign Strategy
1095
Intelligent Cities
1100
Intelligent Citizenship Assistants for Distributed Governance
1105
Intergovernmental Digital Government through G2G Relationships and applications
1114
InterGovernmental Relations in the Provision of Local EServices
1120
Internet Voting
1125
IT Management Issues in Digital Government
1130
IT Security Policy in Public Organizations
1135
Legal ELearning and EGovernment
1142
Legal Issues for EGovernment in Developing Countries
1154
Legal Knowledge Systems
1161
LevelBased Development of EGovernment Services
1167
The Lifecycle of Transactional Services
1174
Maintaining Information Security in EGovernment through Steganology
1180
Managing Information Exchange in EGovernment Initiatives
1185
Manging IT Outsourcing for Digital Government
1190
Managing Security Clearances within Government Institutions
1196
Mechanism of EGovernment Undertaking in Japan
1203
Modern Drought Monitoring Tool for Decision Support System
1212
Monitoring Technologies and Digital Governance
1219
Natural Resource Information Management at State Government Level
1226
Negotiating Strategies Based on Decision Conferencing
1235
Net Diplomacy
1240
New Governance Strategies for a Government IT Policy
1246
New Media and Democratic Citizenship
1250
NonTechnical Risks of Remote Electronic Voting
1255
Online Citizenship Consultaion and Engagement in Canada
1261
Online Dispute Resolution
1268
Online Learning for Public Institutions
1275
Online Petitions to Queensland Parliament
1282
Open Source in Government
1287
OpenSource and Public Sector Environmental Information Services
1291
OpenSource Solution to Secure EGovernment Services
1300
An Opportunity for EDemocracy in Rebuilding Lower Manhattan
1306
Parliament and EGovernance in Finland
1311
Participatory Geographic Information Science
1314
Pension Portal where Users are the Focus
1319
Performance Reporting on United States Digital Governance
1323
Portals for the Public Sector
1328
Postal Services and ICTs in japan
1334
Problems of Offline Governance in ESerbia
1342
Promoting Citizen Participation via Digital Government
1352
Protecting Citizen Privacy in Digital Government
1358
A Prototype Study on Electronic Rulemaking
1364
Public Authorities and the Local Information Society
1370
Public Network Access Points
1377
Public Sector ECommerce
1383
Radio Frequency Identification as as Challenge to Inforamtion Security and Privacy
1388
Radio Frequency Identification Technology in Digital Government
1394
Record Keeping for Digital Contracts
1402
Regulatory OntologyBased Interagency Inforamtionand Service Customization
1406
Reuseability in Governmental Electronic Services
1413
Revamping the Administrative Structure and Processes in India for Online Democracy
1418
The Role of EGovernment in Rebuilding BosniaHerzegovina
1424
The Role of EParliament in Hungary
1429
Role of ICT in Establishing EGovernment System for Disadvantaged Communities
1436
Securing an Electronic Legislature Using Threshold Signatures
1445
Skilling for EGovernment
1451
Social Critiques of Electronic Voting
1460
Social Issues of Trust and Digital Government
1466
Strategic Importance of Security Standards
1472
Stumbling Blocks of Electronic Voting Revealed by US and European Experiences
1479
Successful Implementation of an EGovernment Project
1485
Suppliers EMaturity for Public EProcurement
1492
Survivability Issues and Challenges
1498
Tax Proposal Service of the Finnish Tax Authority
1505
Technological Innovation in Public Organizations through Digital Government
1511
Teledemocracy
1519
The Telehealth Divide
1524
The Information Society and the Danger of Cyberterrorism
1529
TheoryBased Models of EGovernment Adoption
1536
Third World City in teh Information Age
1541
Third Generation Local EGovernment
1547
Toward UGovernment in Japan
1554
Transformation of Government Roles Toward a Digital State
1562
Transparency and Information Disclosure in EGovernment
1566
Trust in Digital Government
1572
Understanding Useability Issues in a Public Digital Library
1577
Usenet and the Proactive Ombudsman
1582
User Orientation in the Provision of Online Public Services
1588
Using Digital Hotlines in an AntiCorruption Campaign
1595
Virtual Innovation Environment
1601
Virtual Policy Networks
1606
The Virtual Town Hall
1611
Voice Technologies in teh Public Sector for EGovernment Services
1617
Voter Information Web Sites
1623
Web Mining for Public EServices Personalization
1629
Web Sites for Senior Citizens
1635
WebBased Information System at the Brazilian Ministry of Finance
1642
Index of Key Terms
1647
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Sobre el autor (2006)


Ari-Veikko Anttiroiko is Professor in the Department of Local Government Studies, University of Tampere, Finland. He holds a PhD (Administrative Sciences) and an MPhil (Philosophy), both from the University of Tampere, and has also received a licentiate degree in social sciences from the University of Jyväskylä. In addition, he is a Docent in local governance (post-doctoral honorary title in the Nordic academic systems). Dr. Anttiroiko is a member of the Board of Directors of the Information Society Institute of the University of Tampere. He has conducted and directed several research projects, including the Local Governance in the Information Society project financed by the Academy of Finland. He has worked as an expert for several local, regional, national and international institutions in Europe and collaborated with local government experts all over the world. His academic contributions include almost 30 monographs and a large number of articles and conference papers

Matti Mälkiä is working as a senior lecturer (Administrative Science and Leadership) at The Police College of Finland, situated in Espoo, Finland. Before moving to the College he has worked about 12 years at the University of Tampere, Department of Administrative Science, in different research and teaching positions. Mälkiä has about 90 publications, including 10 monographs, 3 edited books and 34 research articles. Most of these have been published in the Finnish language, covering various aspect and themes of public administration, public organizations and public management. From 1993-1998 Mälkiä served first as a co-chair and then as a chair for International Social Science Council, Committee on Conceptual and Terminological Analysis (ISSC/COCTA) - an international and interdisciplinary research program focusing on conceptual and terminological analysis and social science communication. Mälkiä has organized several national and international scholarly conferences, including CIPA'99 - "Citizens and Public Administration in the Information Age: Constructing Citizen-Oriented Society for the Future." Mälkiä is currently concentrating his research on police administration and police management, including an application of ICTs in this field. [Editor]

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