Communication and Organizational CrisisBloomsbury Academic, 30 dic 2003 - 297 páginas Crisis events are increasingly common. Their impacts are greater—and they are more widely reported in the media—than ever before. They often symbolize tragedy and loss, but they are also the precipitating factors in radical, rapid, and frequently positive social change. Understanding the complex dynamics of these powerful events is imperative for both researchers and managers. Taking a broad view of organizational crisis, the authors synthesize a rich and diverse body of theory, research, and practice and apply it to every kind of crisis imaginable, from oil spills to nuclear disasters, airplane crashes, shuttle explosions, and corporate implosions such as Enron. The organization can be anything from a company to a federal bureaucracy or society. Organizational crisis is presented as a natural stage in organizational evolution, creating not only stress and threats but also opportunities for growth and development. |
Referencias a este libro
Strategic Issues Management: Organizations and Public Policy Challenges Robert L. Heath,Michael J. Palenchar Vista previa restringida - 2008 |
Responding to Crisis: A Rhetorical Approach to Crisis Communication Dan Pyle Millar,Robert Lawrence Heath No hay ninguna vista previa disponible - 2004 |