Sport Marketing: Managing the Exchange ProcessJones & Bartlett Learning, 1999 - 169 páginas Sport marketing is a growing and rapidly evolving industry. As such, managers need increasingly sophisticated approaches to evaluate and serve their markets. Sport marketing: managing the exchange process presents cutting edge conceptual and empirical approaches for managers to conduct relationships with consumers. The central theme of this book is the sport marketing exchange process. [The authors] focus on exchange because this process is fundamental to marketing and can be used to highlight the challenges and opportunities faced by the sport marketer&… Topics include: fan identification; measuring participant and spectator motivations, brand equity; databases; niche marketing, service quality; sport sponsorship; personality matching and Internet marketing. |
Índice
Reframing the Sport Marketing Exchange Process | 1 |
Fan Identification | 9 |
Motivations of the Sport Consumer | 21 |
Evaluating the Impact of Winning and Brand Management | 39 |
Utilizing the Customer Database | 53 |
Managing Niche Markets | 69 |
SportBased Segmentation Models | 85 |
Measuring Service Quality | 107 |
Sport Sponsorship Personality Matching | 123 |
Sport Marketing and the Internet | 137 |
Index | 159 |
Otras ediciones - Ver todo
Sport Marketing: Managing the Exchange Process George R. Milne,Mark A. McDonald Vista de fragmentos - 1999 |
Términos y frases comunes
activities aggression analysis approach assess associated athletic attendance average basketball behavior brand equity chapter companies competition constructs consumers corporate customers database defined demographic dimensions effective Employees evaluate event examine example excellent Expectations factors favorite sport feel football four golf identification impact important increased indices individual interest Journal League managers match Mean measure ment merchandise motivations needs niche opportunity organization Orlando Magic overlap participation perceived Perceptions performance personality physical play positive present professional purchase questions refers relationship reported respondents sample scale scores season segments service quality shows skiing social Social facilitation specific spectator sponsorship sport franchises sport marketing success survey Table ticket tion types understand variables watching winning
Referencias a este libro
Sports Marketing and the Psychology of Marketing Communication Lynn R. Kahle,Chris Riley No hay ninguna vista previa disponible - 2004 |