Who Says Elephants Can't Dance: Inside IBM's Historic TurnaroundA New York Times BestsellerIn 1990, IBM had its most profitable year ever. By 1993, the company was on its way to extinction, a victim of its lumbering size, an insular corporate culture, and the PC era it had helped invent. Then Lou Gerstner was brought in. Now he offers a blow-by-blow account of IBM's competitive and cultural transformation -- the first-hand story of an extraordinary turnaround. |
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Página 45
Solve problems laterally ; don't keep bringing them up the line . • Move fast . ... Let's put together in meetings the people who can help solve a problem , regardless of position . Reduce committees and meetings to a minimum .
Solve problems laterally ; don't keep bringing them up the line . • Move fast . ... Let's put together in meetings the people who can help solve a problem , regardless of position . Reduce committees and meetings to a minimum .
Página 108
Whether dwelling on a problem , hiding a problem , or dribbling out partial solutions to a problem while you wait for a high tide to raise your boat dithering and delay almost always compound a negative situation .
Whether dwelling on a problem , hiding a problem , or dribbling out partial solutions to a problem while you wait for a high tide to raise your boat dithering and delay almost always compound a negative situation .
Página 338
After we developed truly effective , independent measurements to ascertain how our customers viewed us and our competitors , it was clear that one of our biggest problems was with how easy or not — it was to do business with us .
After we developed truly effective , independent measurements to ascertain how our customers viewed us and our competitors , it was clear that one of our biggest problems was with how easy or not — it was to do business with us .
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Índice
Foreword | 9 |
Introduction | 13 |
PART I GRABBING HOLD | 21 |
Página de créditos | |
Otras 36 secciones no se muestran.
Otras ediciones - Ver todo
Who Says Elephants Can't Dance?: Leading a Great Enterprise through Dramatic ... Louis V. Gerstner Vista previa restringida - 2003 |
Who Says Elephants Can't Dance?: Inside IBM's Historic Turnaround Louis V. Gerstner Vista previa restringida - 2002 |
Términos y frases comunes
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