Sources of Power, 20th Anniversary Edition: How People Make DecisionsMIT Press, 15 sept 2017 - 360 páginas As seen in Malcolm Gladwell’s Blink—the modern, groundbreaking classic on effective decision making. How people really make decisions: by drawing on prior experience and using a combination of intuition and analysis. We have all seen images of firefighters rescuing people from burning buildings and paramedics treating bombing victims. How do these individuals make the split-second decisions that save lives? Most studies of decision making, based on artificial tasks assigned in laboratory settings, view people as biased and unskilled. In this modern classic, Gary A. Klein proposes a naturalistic approach to decision making, which views people as gaining experience that then enables them to use a combination of intuition and analysis to make decisions. To illustrate this approach, Klein tells stories of people—from pilots to chess masters—acting under such real-life constraints as time pressure, high stakes, personal responsibility, and shifting conditions. Since its publication, Sources of Power has been enormously influential. The book has sold more than 50,000 copies, has been translated into six languages, has been cited in professional journals that range from Journal of Marketing Research to Journal of Nursing, and is mentioned by Malcolm Gladwell in Blink. Author Gary Klein has collaborated with Nobel laureate Daniel Kahneman and served on a team that redesigned the White House Situation Room to support more effective decision making. The model of decision-making Klein proposes in the book has been adopted in many fields, including law enforcement training and petrochemical plant operation. |
Índice
| 1 | |
| 7 | |
3 The RecognitionPrimed Decision Model | 15 |
4 The Power of Intuition | 33 |
5 The Power of Mental Simulation | 49 |
6 The Vincennes Shootdown | 79 |
7 Mental Simulation and Decision Making | 93 |
8 The Power to Spot Leverage Points | 115 |
12 The Power of Metaphors and Analogues | 201 |
13 The Power to Read Minds | 219 |
14 The Power of the Team Mind | 237 |
15 The Power of Rational Analysis and the Problem of Hyperrationality | 261 |
16 Why Good People Make Poor Decisions | 273 |
17 Conclusions | 287 |
Notes | 297 |
| 311 | |
9 Nonlinear Aspects of Problem Solving | 125 |
10 The Power to See the Invisible | 151 |
11 The Power of Stories | 181 |
Términos y frases comunes
ability action sequence Adriaan de Groot aircraft airliner airplane analogue Apollo 13 artificial intelligence asked AWACS Bandar Abbas Brezovic bullet captain chess cognitive task analysis confirmation bias course of action crew members crisis management cues decision makers decision points described detect diagnosis evaluation example experience expertise explain figure fire firefighters fireground commanders flight management system flying goals going happen HMS Gloucester idea identify imagine incident interviews intuition judgment Klein leaders leverage points look mental simulation metacognition metaphor methods missiles mission move naturalistic decision notice novices nurses options percent perform pilots players predictions pressure problem solving procedures radar rational reasoning rescue RPD model scenarios sense shows situation awareness skills someone sources of power story strategy tank team members team mind tell tion track number U.S. Navy Vincennes