Digital Transformation of the Consulting Industry: Extending the Traditional Delivery Model

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Volker Nissen
Springer, 28 dic. 2017 - 442 páginas
This book discusses the opportunities and conditions that digital technology provides to extend, innovate and differentiate the services offered by consulting companies. It introduces suitable artefacts like web-based consulting platforms, consulting applications, semantic technologies and tools for data mining and collaboration. Furthermore it examines concepts to evaluate the virtualization of consulting processes and showcases how solutions can be developed to blend traditional and digital consulting models. Presenting state-of-the-art research and providing a comprehensive overview of the methods and techniques needed for digital transformation in the consulting industry, the book serves as both a guide and a roadmap for innovative consulting companies.
 

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Índice

1 Digital Transformation of the Consulting IndustryIntroduction and Overview
1
Scientific Contributions
59
State of Research on Digital Transformation in Consulting and Future Research Demand
61
3 Does Digitization Matter? Reflections on a Possible Transformation of the Consulting Business
74
4 Opportunities and Risks of Digital Business Model Innovation for Behemoths in Consulting
101
Insights into the Scaling Capabilities of Business Models by Digital Technologies in Consulting Industry
117
6 Chances Risks and Quality Criteria of Virtual Consulting
136
7 Digital Transformation in Business ConsultingStatus Quo in Germany
153
Applied Digitalization in the Consulting Industry
275
11 Improving Business Development Through Crowdsourcing Supported ConsultingA Methodical Approach
276
12 Crowd WorkplaceA Case Study on the Digital Transformation Within IT and ManagementConsulting
299
13 A Reasoning Based Knowledge Model for Business Process Analysis
323
14 ProMATA Project Management Assessment Tool for Virtual Consulting
350
15 Consulting SelfservicesA Multiproject Management Application
371
16 The Best of Two WorldsDigitization of Matchmaking Between Consulting Firms and Independent Consultants
389
17 Experiences with the Digitization of the Interaction Room Method for IT Strategy Development and Software Project Scoping
400

8 Evaluating the Virtualization Potential of Consulting Services
191
9 A Process Model for the Virtualization of Consulting Services
206
10 A Method to Support the Selection of Technologies for the Virtualization of Consulting Services
243
18 An Innovative Social Media Recruiting Framework for Human Resource Consulting
415
19 The Digitalization of Consulting and AutoAssignment of Experts in the MedTech and Life Sciences Industries
427
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Sobre el autor (2017)

Volker Nissen is professor for information systems at Ilmenau University of Technology, Germany. His research interest is in digital business innovation and in the consulting industry. Prior to his academic career he spent more than 12 years in IT consulting.

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