Marketing in the Public Sector

Discover how to use proven marketing thinking to supercharge the effectiveness of any government institution, public agency, or non-profit! Using scores of examples, renowned marketing consultant Dr. Philip Kotler and Nancy Lee introduce breakthrough techniques for promoting innovation, speed, efficiency, convenience, responsiveness, fairness, and citizen satisfaction. You'll begin by segmenting your markets; understanding the differing needs, interests, incomes, and access levels of each group; and setting the most effective service priorities within your limited resources. Next, you'll posit.