Routledge, 29 oct 2008 - 360 páginas
Managing Airports presents a comprehensive and cutting-edge insight into today’s international airport industry.
Approaching management topics from a strategic and commercial perspective rather than from an operational and technical angle, the book provides an innovative insight into the processes behind running a successful airport.
Completely revised and updated for a third edition, with international case studies from BAA, Vienna, Aer Rianta, and countries around the world, this book reflects the huge changes in the management of airports today and tackles many key issues.
Accessible and up-to-date, Managing Airports is ideal for students, lecturers and researchers of transport and tourism, and practitioners within the air transport industry.
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2 The changing nature of airports
3 Airport economics and performance benchmarking
4 Airport operations and service quality
5 The airportairline relationship
6 The provision of commercial facilities
7 Airport competition and the role of airport marketing
Otras ediciones - Ver todo
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