Managing AirportsRoutledge, 29 oct 2008 - 360 páginas Managing Airports presents a comprehensive and cutting-edge insight into today’s international airport industry. |
Índice
2 The changing nature of airports | 10 |
3 Airport economics and performance benchmarking | 68 |
4 Airport operations and service quality | 96 |
5 The airportairline relationship | 138 |
6 The provision of commercial facilities | 186 |
7 Airport competition and the role of airport marketing | 229 |
8 The economic and social impact of airports | 272 |
9 The environmental impact of airports | 294 |
10 Future prospects | 320 |
329 | |