When Generations Collide: Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work

Portada
Harper Collins, 13 oct 2009 - 384 páginas

If your workplace feels like a battle zone and colleagues sometimes act like adversaries, you ore not alone. Today four generations glare at one another across the conference table, and the potential for conflict and confusion has never been greater.

  • Traditionalist employees with their "heads down, onward and upward" attitude live out a work ethic shaped during the Great Depression.

  • Eighty million Baby Boomers vacillate between their overwhelming need to succeed and their growing desire to slow down and enjoy life.

  • Generation Xers try to prove themselves constantly yet dislike the image of being overly ambitious, disrespectful, and irreverent.

  • Millennials, new to the workforce, mix savvy with social conscience and promise to further change the business landscape.

This insightful book provides hands-on methods to close the generation gaps. With effective tools to recruit, retain, motivate, and manage each generation, you can now create teamwork, not war, in today's highperformance workplace . . . where at any age, productivity is what counts.

 

Índice

WHO ARE THE GENERATIONS
1
FROM WORLD WAR II TO THE WORLD WIDE WEB
10
THE TIEDYED PREPPY
36
RACE RELIGION GENDER WHAT NEXT?
42
PUTTING THE GENERATIONS TO WORK
49
FROM A GOLD CLOCK TO FOUNDERS STOCK
70
SCORING A PERFECT 10 ON THE BALANCE BEAM
97
SITTING ON A PORCH SWING DRINKING METAMUCIL?
122
DIAMONDS IN THE ROUGH
199
HERES YOUR BOSS AND BENEFITS THERES THE BATHROOM
215
RETAINING AND MANAGING THE GENERATIONS
235
IS NO NEWS REALLY GOOD NEWS?
253
THE SCHOOL BELL IS RINGING MORE LOUDLY THAN EVER
275
MINDING YOUR GENERATIONAL PS AND Qs
308
CONNECTING OVER THE KUNG PAO
319
WHERE DO WE GO FROM HERE?
329

IS FUN REALLY THE FWORD?
141
RECRUITING THE GENERATIONS
149
WHY WOULD ANYONE WANT TO WORK FOR YOU?
163
READY AIM HIRE
180
BIBLIOGRAPHY
337
READERS GUIDE
353
Página de créditos

Términos y frases comunes

AARP African American asked Baby Boomers balance Bill Scheurer Boomers and Traditionalists Bridge BridgeWorks candidates career paths Ceridian Corporation challenge ClashPoint clients collisions company's corporate Cuspers David Del Webb Digital Dashboard diversity e-mail employees eration etiquette experience explained feedback feel flexible Fortune 500 gaps Gen X Gen Xers genera going Harvey Mackay hiring important interview kids Lifetouch lives look Lynne managers mean Mike Luckovich never offer older opportunity organizations orientation programs PalmPilot parents percent person recently recruiting respondents résumé retirement rewards someone stay strategy sure survey talk tell there’s they’ve things tion tionalists traditional Traditionalists and Boomers turnover understand value proposition Wilsons Leather workers workforce workplace Xers and Millennials younger

Sobre el autor (2009)

Lynne C. Lancaster and David Stillman are nationally recognized public speakers, generational experts, and cultural translators as well as coauthors of When Generations Collide. They are cofounders of BridgeWorks, a highly successful twelve-year-old research, speaking, and training company focused exclusively on the generations at work. Their clients include high-profile companies such as 3M, American Express, Best Buy, Coca-Cola, Deloitte, Disney, Ford Motor Company, General Mills, and Procter & Gamble, as well as stellar organizations such as AARP, the American Bankers Association, the Conference Board, the Internal Revenue Service, the National Security Agency, and the United Way. Lancaster lives in Sonoma, California, and Stillman lives in Minneapolis, Minnesota.

David Stillman is the co-author of best-selling books When Generations Collide and The M-Factor: How the Millennials are Rocking the Workplace. He has contributed to Time, The Washington Post, the New York Times, and USA Today and has been featured as a generational expert on CNN, CNBC, and the “Today Show”. Stillman has been named one of the “Forty Under 40” movers and shakers and one of 200 to Watch by The Business Journal.

Información bibliográfica

TítuloWhen Generations Collide: Who They Are. Why They Clash. How to Solve the Generational Puzzle at Work
AutoresLynne C. Lancaster, David Stillman
Ediciónreimpresa
EditorHarper Collins, 2009
ISBN0061755893, 9780061755897
N.º de páginas384 páginas
  
Exportar citaBiBTeX EndNote RefMan