The Intelligent Company: Five Steps to Success with Evidence-Based Management

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John Wiley & Sons, 10 mar 2010 - 252 páginas

Today's most successful companies are Intelligent Companies that use the best available data to inform their decision making. This is called Evidence-Based Management and is one of the fastest growing business trends of our times. Intelligent Companies bring together tools such as Business Intelligence, Analytics, Key Performance Indicators, Balanced Scorecards, Management Reporting and Strategic Decision Making to generate real competitive advantages.

As information and data volumes grow at explosive rates, the challenges of managing this information is turning into a losing battle for most companies and they end up drowning in data while thirsting for insights. This is made worse by the severe skills shortage in analytics, data presentation and communication.

This latest book by best-selling management expert Bernard Marr will equip you with a set of powerful skills that are vital for successful managers now and in the future. Increase your market value by gaining essential skills that are in high demand but in short supply.

Loaded with practical step-by-step guidance, simple tools and real life examples of how leading organizations such as Google, CocaCola, Capital One, Saatchi & Saatchi, Tesco, Yahoo, as well as Government Departments and Agencies have put the principles into practice.

The five steps to more intelligent decision making are:

  • Step 1: More intelligent strategies by identifying strategic priorities and agreeing your real information needs
  • Step 2: More intelligent data by creating relevant and meaningful performance indicators and qualitative management information linked back to your strategic information needs
  • Step 3: More intelligent insights by using good evidence to test and prove ideas and by analysing the data to gain robust and reliable insights
  • Step 4: More intelligent communication by creating informative and engaging management information packs and dashboards that provide the essential information, packaged in an easy-to-read way
  • Step 5: More intelligent decision making by fostering an evidence-based culture of turning information into actionable knowledge and real decisions

"Bernard Marr did it again! This outstanding and practical book will help your company become more intelligent and more successful. Marr takes the fields of business-intelligence, analytics and scorecarding to bring them together into a powerful and easy-to-follow 5-step framework. The Intelligent Company is THE must-read book of our times."
Bruno Aziza, Co-author of best-selling book Drive Business Performance and Worldwide Strategy Lead, Microsoft Business Intelligence

"Book after book Bernard Marr is redefining the fundamentals of good business management. The Intelligent Company is a must read in these changing times and a reference you will want on your desk every day!"
Gabriel Bellenger, Accenture Strategy

 

Índice

THE EVIDENCEBASED MANAGEMENT
13
what do we need to know? Strategic performance management frameworks
50
COLLECTING THE RIGHT DATA
65
ANALYSE THE DATA AND GAIN INSIGHTS
101
PRESENT AND COMMUNICATE
135
Guidance for presenting information
144
The role of IT infrastructure and applications
151
Conclusions
160
Turning knowledge into action
172
CONCLUSION AND ACTION CHECKLIST
189
REFERENCES
209
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Sobre el autor (2010)

Bernard Marr is a leading global authority and best-selling author on organisational performance and business success.

In this capacity he regularly advises leading companies, organisations and governments across the globe, which makes him an acclaimed and award-winning keynote speaker, researcher, consultant and teacher. Bernard Marr is acknowledged by the CEO Journal as one of today's leading business brains.

Bernard Marr has written a number of seminal books and over 200 high profile reports and articles on managing and improving organisational performance. This includes the best-sellers Managing and Delivering Performance and Strategic Performance Management, a number of Gartner Reports, and the world's largest research studies on the topic.

Today, Bernard Marr heads up the famed Advanced Performance Institute, where he can be contacted at www.ap-institute.com.

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