The Emotionally Intelligent Workplace: How to Select For, Measure, and Improve Emotional Intelligence in Individuals, Groups, and OrganizationsCary Cherniss, Daniel Goleman John Wiley & Sons, 14 abr 2003 - 386 páginas How does emotional intelligence as a competency go beyond the individual to become something a group or entire organization can build and utilize collectively? Written primarily by members of the Consortium for Research on Emotional Intelligence in Organizations, founded by recognized EI experts Daniel Goleman and Cary Cherniss, this groundbreaking compendium examines the conceptual and strategic issues involved in defining, measuring and promoting emotional intelligence in organizations. The book's contributing authors share fifteen models that have been field-tested and empirically validated in existing organizations. They also detail twenty-two guidelines for promoting emotional intelligence and outline a variety of measurement strategies for assessing emotional and social competence in organizations. |
Índice
PART TWO HUMAN RESOURCE APPLICATIONS AND EMOTIONAL INTELLIGENCE | 157 |
PART THREE EFFECTIVE SOCIAL AND EMOTIONAL LEARNING IN ORGANIZATIONS | 207 |
References | 305 |
Otras ediciones - Ver todo
The Emotionally Intelligent Workplace: How to Select For, Measure, and ... Cary Cherniss,Daniel Goleman Vista previa restringida - 2001 |
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Términos y frases comunes
360-degree feedback ability Achievement advisors amygdala assessment average Bar-On behavior Boyatzis candidates chapter Cherniss cluster coaching cognitive Collaboration construct validity Daniel Goleman David McClelland developmental economic value added effect size shift EIC-based Emotional Competence Framework emotional intelligence competencies Emotional Intelligence Test emotional learning Emotional Quotient Emotional Self-Awareness emotionally intelligent Empathy employees EQ Map EQ-i evaluation example factors feedback feelings goals Goleman group emotional intelligence hiring human resource impact individuals influence Initiative innovation interpersonal interventions John Mayer Kram leaders leadership learners Mayer McClelland measures mentoring motivation norms one’s organization participants percent performance management personal and social petencies Peter Salovey positive relationships reliability role Salovey scale Self-Confidence Self-Management social and emotional Social Awareness social competencies Social Skills Spencer success superior performance tion tional intelligence trainers training program validity workplace
Referencias a este libro
Positive Organizational Scholarship: Foundations of a New Discipline Kim Cameron,Jane Dutton Vista previa restringida - 2003 |
The Emotionally Intelligent Manager: How to Develop and Use the Four Key ... David R. Caruso,Peter Salovey Vista previa restringida - 2004 |