Improving Performance: How to Manage the White Space in the Organization ChartStreamline the processes vital to optimum performance With over 100,000 copies sold worldwide, Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded new edition, Rummler and Brache reflect on the key needs of organizations faced with today's challenge of managing change. With multiple charts, checklists, hands-on tools and case studies, the authors show how they implemented their Performance Improvement methodology in over 250 successful projects with clients such as Hewlett-Packard, 3M, Shell Oil, and Citibank. |
Comentarios de usuarios - Escribir una reseña
No hemos encontrado ninguna reseña en los sitios habituales.
Índice
The Challenges Facing American Business | 1 |
Organization Process | 15 |
The Organization Level of Performance | 31 |
Página de créditos | |
Otras 12 secciones no se muestran.
Términos y frases comunes
achieve actions allocated analysis answer approach appropriate areas basis budget Chapter chart claim clear communicated competitive components Computec continuous contribution cost critical described Design determined effective efficiency effort enable ensure environment establish evaluation example executives expected factors Figure five four functions going Human Performance System ideas identified impact implementation individual inputs internal introduction involved issues Job Goals Job/Performer Level Levels of Performance linked manufacturing measures meet ment Model needs operations opportunities Organization Goals Organization Level outputs percent performance improvement Phase president problem Process Goals Process Improvement Process Level Process Management Process Map product development questions recommend Relationship Map reports represent requirements responsibilities reviewed role serve shows significant skills specific standards Step strategy structure success Table Three Levels tion understand Variables
Información bibliográfica
| Título | Improving Performance: How to Manage the White Space in the Organization Chart |
| Autores | Geary A. Rummler, Alan P. Brache |
| Edición | 2, revisada |
| Editor | Wiley, 1995 |
| Procedencia del original | la Universidad de Michigan |
| Digitalizado | 18 Ago 2010 |
| ISBN | 0787900907, 9780787900908 |
| N.º de páginas | 256 páginas |
| Exportar cita | BiBTeX EndNote RefMan |