E-mail at the Workplace
Cograf Comunicaciones, sep 30, 2008 - 144 páginas
This guide will help you improve e-mail performance by creating more efficient messages and more effectively meet your communication and business goals. Inside, you will find recommendations on how to structure e-mails, better differentiate between subjects, understand writing communication principles, increase e-mail comprehension and obtain more effective answers. "E-mail at Workplace" provides practical guidance for managing communications such as writing messages, managing the perception of recipients, taking into account the emotional impact that written words have as well as the habits of reading e-mails. This book synthesizes important research on the costs of e-mail, how we read them on a monitor, how we consume information as well as how our perception is formed when communicating verbally and non-verbally. After completing "E-mail at Workplace" you will be able to apply these lessons when approaching email.