Library 2.0: A Guide to Participatory Library ServiceInformation Today, Inc., 2007 - 172 páginas Two of the first and most original thinkers on Library 2.0 introduce the essential concepts and offer ways to improve service to better meet the changing needs of 21st century library users. Describing a service model of constant and purposeful change, evaluation and updating of library services, and user participation, the book both outlines the theoretical underpinnings of Library 2.0 and provides practical advice on how to get there. From incorporating technology to reaching the long tail, from getting buy-in to maintaining momentum, all aspects of Library 2.0 are covered. |
Términos y frases comunes
ability able administrators allow applications become better blog branch bring building Business buy-in catalog Chapter computers consider constant continue creating customers decisions determine director discuss effective evaluation example expect feedback feel Figure frontline staff getting give goals ideas implementation important improve input Instant Messaging interest Internet involved keep knowledge levels librarians Library 2.0 library services library staff library users library’s Long Tail look maintain managers means meet method Michael mission MySpace networks offer operations organization participation person play positive procedures programs Public Library questions reach reasons regular respondents role seeking serve share simple social staff members success suggestions sure survey talk teens things tion understanding wiki
Referencias a este libro
Handbook of Research on Social Software and Developing Community Ontologies Hatzipanagos, Stylianos,Warburton, Steven Vista previa restringida - 2009 |